EPS Sanitas says it has received 'a devastated company' after the Court's decision to overturn the government's intervention.

This Friday, from the offices of the Keralty Group in Bogotá, the group's lawyer, Juan David Riveros, spoke out regarding the Constitutional Court's decision to revoke the intervention measure imposed by the National Health Superintendency on the EPS, which had been under government control for over a year.

According to Riveros, the full text of the ruling is not yet available, but it's possible they'll have access to the document next week and be able to review it in depth. In that sense, in his opinion, they could regain control of the company within about two weeks and begin an analysis of the situation.

"As of today, we still don't have the full text of the ruling, so we need to be patient, and we urge our users to do everything we need to, but we can't make hasty decisions. We have work to do to identify the status of the EPS because it's information we don't yet know. Based on public information, we understand that the levels of PQRs and tutelas are very high," Riveros said.

The jurist emphasized that they will continue with the legal actions already filed, such as the one currently underway at the international level, and that while they are not "seeking revenge," they do hope that oversight bodies will take action against what Keralty considers to be an "arbitrary and illegal" action.

“We're not seeking revenge. No. We've turned the page. But that doesn't mean we don't demand that the judicial authorities hold those responsible for what happened in this case accountable and the impact that not only we as a company, but also our patients and our customers have had to endure as a result of this situation,” he emphasized.

Riveros emphasized that the work of the judicial authorities demonstrates that there is an institutional framework that still has the capacity to confront arbitrary decisions and uphold the rule of law. "Today, with a majority decision that we don't yet know about, we have mixed feelings. Of course, we are optimistic in this time the nation is going through. Finding that the institutions are functioning is motivating and ultimately shows the light we all long for," he emphasized.

In this regard, the lawyer noted that if the government takes any delaying actions or measures to try to stop the ruling, they trust that the judicial authorities will continue to do their work.

"We assume that we will not relent in our efforts to resort to judicial action when necessary. If there is contempt here or any other manifestations that possibly involve criminal behavior, we will turn to the justice system to inform them and hope, as we have done all these months, that they ultimately make the decision that is just and legally appropriate," he concluded.

In the case of Nueva EPS and Sanitas, Supersalud's auditors failed to achieve their goal of improving care over the past year. The control measure was extended in April of this year for both entities, on April 2 and 3, marking one year since Supersalud took control. Now, the government will have another 365 days to continue trying. This is a significant figure considering that these insurers are among those with the most members: 11.6 million at Nueva EPS and 5.7 million at Sanitas.

In the case of Sanitas, the figures so far show that, instead of improving, the situation has worsened. For example, in the case of Sanitas, the indicators have been declining in this last year under the Supersalud administration. In 2023, Sanitas received a total of 185,634 complaints, and in 2024, it received 221,565, representing a 19 percent increase in complaints and claims from this health insurance company's users.

In the months prior to the intervention, that is, January, February, and March 2024, Sanitas accumulated 15,071, 15,721, and 14,367 complaints, respectively. A year later, during the Supersalud intervention, the insurer registered 23,495 complaints in January and 20,931 in February 2025. The figures for March of this year are not yet known.

Environment and Health Journalist